Digital Delivery Manager

  • Type

    Full-time

  • Level

    Senior

  • Department

    Interactive

  • Location

    Dublin, Ireland

About the person

At Accenture Interactive, we help brands design, build and delivery the best experiences in the world, at global scale.

If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.

About the role

In this role, you will:

Help companies better understand consumers and how to connect with them across markets and channels, using data and analytics

Design and deliver highly relevant experiences for consumers in real time, using the latest technologies to increase awareness, engagement, sales and profits

Optimize marketing processes and integrate across the enterprise in order to maximize the opportunities of data, analytics and marketing outcomes

We build, deploy, maintain and scale marketing solutions that reduce complexity and cost

Partner and team with technology solution providers and marketing agencies to deliver the best solution meeting the needs of our clients

Offer our clients end to end solutions and services in Customer Data Management and Analytics, Customer Experience Management, Content Services, Digital Analytics, eCommerce, Marketing and Media Optimization, Marketing Operations, Marketing Strategy, Marketing Technology Services, Marketing Transformation and Merchandising Analytics and Optimization


Responsibilities

  • Establish and manage digital transformation programs; managing the projects to monitor progress, budget, identify and manage risk, dependencies, and issues
  • Leading a team of experts to identify key use cases for the client and create a roadmap for the implementation of the use cases
  • Identify risks in a timely manner and ensure proper escalation to client management, while proposing mitigation actions
  • Monitor progress and communicate it effectively with senior leadership and client stakeholders.
  • Evaluate issues significance and impact and ensure their resolution
  • Produce progress reporting documentation following Accenture’s methodology and best practices
  • Establishing governance for the program and lead a group of SMEs in the digital space.
  • Undertake effective assurance across all programme deliverables, including planning, risk and issue management and dependency management.

Requirements

  • Minimum of 5+ years of experience in a digital delivery role
  • Strong project and program management skills for delivering complex digital projects
  • Understand technical information and concepts and translate them into business/operational-focussed information with the instinct to question things
  • Highly organised and able to plan for short, medium and long-term objectives and have experience of guiding a team in meeting those objectives
  • Able to design and implement the measurement and reporting of metrics which help to inform delivery improvement activities
  • Able to identify ways to improve a digital delivery and will own the implementation of improvement activities
  • Have a strong service-orientated attitude and have a co-operative and mature approach to working with a client, in a team and as an individual
  • Have additional PMO, Project Management, or Agile certifications.
  • Experience of working in a pre-sales cycle (high level estimates, RFPs, orals), especially with tight deadlines
  • Experienced in identifying opportunities for automation and implementing them

Ready to apply? Go here or share your CV with Helen Brown


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